YOUR
USE OF THIS WEBSITE IMPLIES YOUR KNOWLEGE OF AND ACCEPTANCE OF ALL
OF THE INFORMATION ON THIS PAGE |
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Contacting
Us |
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Please
read ALL of the information on this page BEFORE contacting us.
Email
is the best way to contact us, and the most assured way to get a
response. Please use this link:
If
you must send a dead-tree letter, our address is:
Order of the Mithril Star of the Reformed Druids of Gaia,
DBA: Avalon Risen
1139 Peachwood Ct.
Medford, OR 97501
United States of America
You
can also leave a voice-mail message at:
206-339-7821
(Your message will be answered via e-mail).
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Ordering |
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Please use
our PayPal-based shopping cart to
order with your credit, debit card, or by electronic check.
We are NOT set up to accept or process orders by phone, snail
mail or email.
Please note:
Items, pricing and availability are subject to change without
notice.
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"AG"
Items |
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items are shipped from our distributor in Middlefield, Massachusetts.
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"CP"
Items |
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| These
items are shipped from our distributor in Sunnyvale, California. |
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Amazon.Com
Items |
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| These
items are provided via an aggreement we have with Amazon.Com. Please
contact Amazon.Com if you have not received your items within 10 to
15 working days. |
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Items
shipped within the continental United States |
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Please
allow 10 to 15 working days for processing and shipping before inquiring
about the whereabouts of your order. Write to customer.service@avalonrisen.com
We send an email
"Ship Notice" with every order within a day or so of shipping.
If you have not received that notice, please
check your junk-mail or spam mail box BEFORE calling or writing
to us. |
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Items
shipped outside the continental United States |
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Items
shipped outside the continental United States may require extra
shipping, We will bill you for the additional amount if necessary.
Please allow
4 to 6 weeks for processing and shipping before inquiring about
the whereabouts of your order. Write to avalonrisen.cs@reformed-druids.org
We send an email
"Ship Notice" with every order within a day or so of shipping.
If you have not received that notice, please
check your junk-mail or spam mail box BEFORE calling or writing
to us. |
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Backorders
/ Unavailable Items |
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If
an item you ordered is not available at the time of your order,
we will attempt to obtain it for you for 15-20 days. If, after
15-20 days, we are still unable to fill your order, we will refund
your money, or, if there is an item available that is similar
and of an equal or greater value, we will ask if you'd like to
substitute that item.
If
an item is backordered, we will fill your order for that item
as soon as it becomes available to us. If an item is missing from
your order, it is probably backordered.
We
send an email "Ship Notice" with every order within
a day or so of shipping. If you have not received that notice,
please check your junk-mail or
spam mail box BEFORE calling or writing to us.
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Returns |
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| Except
in the case of defective merchandise, ALL
SALES ARE FINAL. If you receive your merchandise in damaged
or defective condition, please write
for instructions on how to return it for credit, refund or exchange. |
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Available
Rebates |
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REGISTERED
members of the Reformed
Druids of Gaia may claim a 5% rebate on all orders totaling
$50 or more (excluding shipping charges). This is a LIFETIME
benefit for those members.
Pledged
members
of the Order of the
Mithril Star may claim a 10% rebate on all orders totaling $50
or more (excluding shipping charges). This is a LIFETIME
benefit for those members.
NOTE:
Rebates are available on "AG" items only. Our affiliation
with Amazon.Com does not allow us to give rebates on items originating
from Amazon. |
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Who
are we? |
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We
are non-professional, volunteer members of the Reformed
Druids of Gaia. We operate this store as a fund raiser for the
RDG and for the endangered
Coast Redwoods. As such we may not seem or behave as professionally
as you might expect. You may also experience longer delays than
you would normally from other online stores.
Most
orders will be processed within two to three days. If there are
back-order issues, processing may take up to three weeks (see Backorders
/ Unavailable items, above).
You
may not hear from us unless there will be more than a two week delay
in processing your order, or if there are out of stock items on
your order. Generally, if merchandise is in stock, the next time
you hear from us after you order is when your order arrives at your
home. |
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YOUR
USE OF THIS WEBSITE IMPLIES YOUR KNOWLEGE OF AND ACCEPTANCE OF ALL
OF THE INFORMATION ON THIS PAGE |